Dealing with ethical dilemmas, interacting in social media, and working in mental health and case management, clinicians and case managers work with diverse stakeholders. Often, we conflict with what is best for the client, what the client thinks is best for themselves, and what others think we should do for the client.
In this training, we will review and discuss topics related to ethical values and principles. We will discuss the relationship between social media and ethical issues. Our goal is to enable every participant to identify, discuss, and resolve ethical problems while developing his or her intuition, critical thinking skills, and morals which are implicit in everyday choices and actions.
Negotiation, Compromise, and Conflict Resolution
It can be difficult to effectively communicate with children, partners, spouses, co-workers, bosses, employees, and clients. How can we ethically resolve a conflict? Why can we convince the other person to see our viewpoint?
This interactive workshop will provide many opportunities to implement advanced methods of negotiation. Using strategies that are more successful can enhance all aspects of life.
Leading with Emotional Intelligence in Mental Health Settings
This workshop will focus on helping clinical and administrative supervisors in the mental health setting learn the concepts of emotional intelligence and leadership.
Resolving Conflict with Difficult Employees: Leading with Emotional Intelligence
Working with employees can be a strain. We may struggle with effective communication between co-workers, bosses, employees, and clients. Why can we never convince the other person to see our viewpoint? Often our reaction to others is neurologically-based. What is happening in our brain to drive these reactions?
Whether we realize it or not, we have an impact on others based on our ability to resolve conflict and be attuned to our own and others' emotions. This workshop will assess emotional intelligence, improve ability to resolve conflict, and discuss the ethical implications of our work. This interactive workshop will provide many opportunities to implement advanced methods of negotiation. Using strategies that are more successful can enhance all aspects of life.
If New Jersey lost electricity for seven days, do you know how it would affect you, your family, your work, and your clients? You could not prepare a meal, drink water from your faucet, flush the toilet, use your shower, light your house, or fill up your car with gas. In 2011, Hurricane Irene caused a nine-day loss of electricity for many NJ residents. Are you prepared?
This workshop will review the type of damage that occurs, emergency personnel response, and how you can easily prepare in just a few hours.
Legal Issues and Planning
Surrogate decision making, health care, and financial planning for the elderly are the foci of this workshop. Participants will learn about surrogate decision making, including:
- financial durable powers of attorney and advanced directives/health care proxies;
- an overview of Medicare and Medicaid;
- long-term institutional care planning (both in traditional settings and home and community-based options);
- financial planning for long-term care; and
- rights of nursing home and assisted living residents.
Program Evaluation 1
You value the work that you and your staff do. You provide services that help people in need and you do so in a conscientious manner. It is exciting work, and you want people to know about it — not just funders and oversight agencies that “evaluate” you but colleagues and people who might come to you for service. How can you connect with them in a way that will tell the story of what you do and do so in a convincing manner?
In this workshop, learn how to develop a program evaluation that tells the story about the services that you deliver in a way that meets program goals and objectives and demonstrates the possibilities for the future.
Program Evaluation 2
How do you know if your work is effective? How would a prospective funder know whether your program is a good investment? The funder will never know unless you evaluate the effectiveness of the program.
This workshop will explain how to complete simple and complex ethical evaluations, how to select the outcomes you should measure, and how to locate validated measures and evidence-based intervention programs. Competition for funding is fierce. Use program evaluation to stand out from all other programs applying for grants.
Supervision in Uncertain Times: Challenges and Techniques to Help Keep You and Your Staff Safe
Many professionals assume some risk as a part of the job, but in doing so, they may overlook steps that can be taken to maintain a safer environment for themselves and their client. As stated in the NASW Guidelines for Social Worker Safety in the Workplace, social workers are working in increasingly "unpredictable and often unsafe" environments. Sometimes apathy or familiarity may impact how aware we are of just how unpredictable our environment can be.
During this workshop, we will explore questions of ethical obligations for supervisors regarding staff safety, implications of violence in the workplace, and ideas for helping to keep employees safe. What would you do, what could you do?
Continuing Issues in Supervision
As supervision moves beyond the basics, there are several issues which should be the focus of the supervisory relationship to improve the experience for both the supervisor and those being supervised.
This workshop will concentrate on the importance of structuring the supervision session, expectations of the supervisee based on their developmental stage in the field, and ethical issues. This workshop does not qualify for NBCC (National Board for Certified Counselors) clock hours.
How to Effectively Supervise Staff: For New and Mid-Level Supervisors
To effectively supervise staff, one must be an effective leader who demonstrates the ability to develop the people around them while satisfactorily meeting or exceeding the needs of the organization and its clientele. Effective supervision empowers staff to be problem solvers, accountable for their behavior, take on new and more responsibility and be focused, goal-directed decision makers.
This workshop will educate new and mid-level supervisors in leadership skills, giving and receiving feedback, assertive communication, setting boundaries, resolving conflict, morale building, managing difficult personalities, performance evaluation, promotion and demotion, hiring and termination, and how to be the ultimate role-model for staff.